Terms & Conditions
Standard conditions of sale
This contract shall be subject to these terms and conditions of sale. MedKart Medical Equipment Trading L.L.C Dubai reserves the right to amend these conditions at any time. These terms and conditions shall take precedence over any other terms and conditions, unless otherwise agreed in writing.
In these terms and conditions ‘the Seller’ means MedKart Medical Equipment Trading L.L.C Dubai and the company’s website www.medkartonline.com and ‘the Buyer’ means the purchaser of goods from the Seller under these terms and conditions.
All prices on the website and catalogue are in UAE and shown exclusive of VAT, which will be charged at the rate relevant at the date of invoice, where applicable. The prices on the website and catalogue are correct at the time of display / printing but the Seller reserves the right to change them at any time without prior notice.
Visa and Master Card and AED will be accepted for payment.
Cash on Delivery.
As a customer you will receive the payment confirmation by email as soon as you place the order on the website.
UAE Delivery Period – 1 to 7 Working Days.
UAE Delivery Charges – AED 21 or free for order above AED 999
We currently deliver across UAE only.
SHORTAGES, DAMAGES AND CLAIMS
The Seller shall not be liable to the Buyer for any shortages in quantity delivered, damage or loss, or any defects in the products unless the Buyer notifies the Seller in writing within three (3) days of receipt of the goods. The notification must include the name and address of the Buyer; the quantity and description of the goods; and the invoice number and date of relevant invoice. Where liability is accepted, the only obligation of the Seller shall be, at its option, to make good any shortage or non-delivery and / or replace any good found to be damaged or defective and / or refund the cost of any such goods by a credit note.
If goods have been ordered in error the Buyer must request an authorization form from the Seller to return the goods. No goods will be accepted as a return without a pre-authorization number. Goods must be returned within 7 days of receipt, unused and in their original packaging. The Seller accepts no responsibility for lost parcels without a confirmation of the dispatch of the parcel to the Seller.
If goods have been ordered in error, the Buyer must pay for the return. If goods are being returned because they are faulty or damaged, the Seller will pay for the return.
All items are guaranteed according to manufacturer’s warranty Please contact the Seller’s customer services team to find out specific warranty details. The Seller offers no further or additional warranty than that provided by the manufacturer.
CANCELLATIONS AND VARIATIONS
Following acceptance, orders may only be cancelled if the item is currently out of stock, or its manufacture has not yet begun. Requests for cancellation must be made in writing. Variations can only be accepted if the goods have not been manufactured or dispatched. Any variations must be notified in writing.
When you place an order with www.medkartonline.com we will send you an email to confirm receipt of your order and containing details of your order. Your order represents an offer to purchase a product which is accepted by us when we dispatch that product to you. Any products that are on the same order but are not dispatched do not form part of that contract.
All content on the website is the property of MedKart Medical Equipment Trading L.L.C Dubai or our suppliers. All software used on this website is the property of MedKart Medical Equipment Trading L.L.C Dubai or our software suppliers. You may not extract or reutilize any of the contents of the website without the written permission from MedKart Medical Equipment Trading L.L.C Dubai
MedKart Medical Equipment Trading L.L.C Dubai grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it except with the written permission from MedKart Medical Equipment Trading L.L.C Dubai. This license does not include any resale or commercial use of this website or its contents, any downloading or copying of account information for the benefit of another seller. Neither this website nor any part of it may be reproduced, duplicated, copied, sold, re-sold, visited or otherwise exploited for any commercial purpose without the consent of MedKart Medical Equipment Trading L.L.C Dubai.
We reserve the right to refuse service to anyone for any reason at any time.
We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Customer using the website who are Minor/under the age of 18 shall not register as a user of the website and shall not transact on or use the website.
User is responsible for maintaining the confidentiality of his account.
All goods are subject to stock availability.